The Medical Tourism industry is valued at over $100 billion and poised for a 25% year-over-year growth by 2025. Healthcare Providers, Facilitators, Insurance Agents & Brokers, Human Resource Professionals, Hospital and Tourism Professionals are looking to receive advanced education in medical tourism as more insurance companies and employers implement medical tourism and more patients travel globally for care. Certified Medical Tourism Professional (CMTP) is a certification of expertise within the Medical Tourism field, provided by the Medical Tourism Association®. This certification is valid for (3) years.
The CMTP Workshop is a comprehensive body of knowledge that covers core competencies required of individual professionals in various roles in the Medical Tourism and Medical Travel Industry.
Through an online exam, participants will have the opportunity to earn the CMTP Professional Designation after covering the 9 core modules of the workshop.
Upon passing the CMTP exam and earning the CMTP Designation, participants will be awarded a 3 Year Designation and complimentary individual MTA membership. Both benefits will provide ongoing education resources and individual discounts.
The CMTP Course Objectives:
Societies craving for instant gratification is not new to other industrial sectors. However, with recent cultural and technological advances; this movement has entered healthcare delivery both domestically and internationally. This immersive presentation walks participants through key examples of this phenomenon; ultimately concluding with interactive dialogue as to how to ultimately succeed in this evolving movement.
Topics of discussion include: convenience and urgent care, smart phone apps, wellness peripherals, same-day-surgery, patient experience measurement, airport medicine.
This engaging and dynamic presentation examines the new movement towards hyper specialization in healthcare curative services and procedures. From precision medicines to single surgical procedure doctors – we will discuss and identify local to global opportunities for developing similar offerings.
Topics of discussion include: super specialized medicine, service line specialization, specialty hospitals, hyper surgical sub-specialists, niche pharmaceuticals
In an age where a patient can choose where to go for their care, is there a way to guarantee patient loyalty that goes beyond just providing good medical care? In the future patient satisfaction training may be a required part of medical institution competencies. How and where do we incorporate it and is there correlation between patient satisfaction and medical outcome? Research suggest that patients value the interpersonal skills of their providers as much if not more than their technical skills. We will share best practices to show organizations how to transition from patient service to patient satisfaction and then how to move the focus to the complete patient experience. We will explore some of the benefits of patient engagement and some of the reasons why every medical institution should coach employees in areas that will improve the patient experience.
“Your patients will remember three things and they will tell any and everyone who will listen about these three things. They will remember the People they encountered, the Process they went through, and the Physical environment in which they were treated!”
To remain competitive and whole, many healthcare entities must boost operational efficiency wherever possible. Hospital mangers are consistently being asked to do more with limited resources. This presents even greater challenges as one strives to be operationally efficient. This presentation and the discussion will examine insights and solutions to efficiency.
Topics of discussion include: outsourcing certain tasks, reviewing unproductive staff time, streamlining communications with customers, developing specific functions, etc.