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Federal officials scattered across the country — from a Senate committee in Washington, D.C., to the Las Vegas strip — to assure lawmakers and representatives of the employer benefits community that the Obamacare enrollment website will be fully operative by the end of November, as the White House has promised.

“It’s no secret that the marketplace website has had problems – and it’s certainly not acceptable,” said Christen Linke Young,” director of coverage policy for the Department of Health and Human Services, Tuesday, during the 6th World Medical Tourism & Global Healthcare Congress, in Las Vegas. “We are under an aggressive effort to fix the problems.”

Meanwhile , almost a continent away before the Senate Health, Education, Labor and Pensions Committee, the federal official who heads the Centers for Medicare and Medicaid Services, urged Americans to log onto the Obamacare website now because “it has improved,” with more people completing applications following a month of problems that besieged the botched rollout of

whistle blowersSo you think you’ve got problems? What about corporate executives, who may not know that employees have a tendency to turn a blind eye to unethical practices – big or small? They may be a problem in and of itself.

Joseph Grenny, best-selling author of “Crucial Accountability” and keynote speaker at the 6th World Medical Tourism & Global Healthcare Congress, Nov. 3-6, in Las Vegas, said potential whistle blowers who remain silent can produce grave consequences. Not all misdeeds are as obvious as others, like embezzlement, but any infractions in the workplace can have long-term effects when not brought to the attention of supervisors.

An online survey of 926 people backs up claims by the co-founder of VitalSmarts, who said whistle blowers are the exception rather than the rule. Grenny says that while 63 percent of the respondents regularly witness both minor and major ethical infractions, employees confront only half of the unethical behavior they witness at work.

Countries on the path toward universal healthcare in the Caribbean must consider historical, social and economic content to promote a larger social dialogue, a senior official with the World Health Organization told government policymakers from around the world, Sunday, at the 6th World Medical Tourism & Global Healthcare Congress, Nov. 3-6, in Las Vegas.

Speaking before the Global Ministerial Summit, James Fitzgerald, acting director of the Department of Health Systems and Services at the Pan American Health Organization, said every country in Latin America can do something to move toward universal healthcare and help people live longer and prevent families from falling into poverty following illness.

Fred Lee, author and former senior-level hospital administrator and Disney University cast member, speaks about patient satisfaction at the World Medical Tourism & Global Healthcare Summit.

It’s a small world after all – especially when the topic is building patient loyalty.

That’s the uncommon, but recognizable wisdom a best-selling author who had the dual and enviable distinction of working at Disney and as a top executive at a major medical center had for a gathering of international healthcare leaders at the Bupa Global Providers Summit, Saturday, in Las Vegas. The inaugural Bupa Summit kicked off the 6th World Medical Tourism & Global Healthcare Congress, Nov. 3-6, at Caesar’s Palace.

“We will never go from good to great as long as we think we are only in the service business,” said Fred Lee, a nationally recognized patient consultant and author of  “If Disney Ran Your Hospital: 9 ½ Things You Would Do Differently,” who used examples from his professional experiences to provide similarities between the Magic Kingdom and healthcare facilities.

Medical Tourism Congress Kicks Off

Lee told a group of more than 50 representatives from Bupa, a leading international health insurance provider with members in more than 190 countries, that both hospitals and Disney provide an “experience,” not just a service and that hospitals would be wise to emulate strategies that bring out the best behaviors in workers and provide the best emotional experience for patients.

Finding a hospital bed should be the last thing on the minds of patients in need of medical care. Relax. Apollo Hospitals, a leading healthcare provider in India and elite member of the Medical Tourism Association®, expects to expand by 1,000 beds across the country within the next year.

Apollo, an elite sponsor of the 6th World Medical Tourism & Global Healthcare Congress, Nov. 3-6, in Las Vegas, announced growth plans after a formal agreement with Kohlberg Kravis Roberts (KKR), in which the New York-based private equity (PE) will invest Rs 550 crore – some $89 million in U.S. dollars — in the hospital chain.

The funds will be used primarily to pare debt and build more hospitals. In existing locations, Apollo will build birthing centers and hospitals for women and children. Construction in seven untapped locations including Indore and Patna will increase the number of owned hospitals from the current 38 to 51, and simultaneously expand the affordable healthcare brand Apollo Reach by 500 beds.

[caption id="attachment_7111" align="alignright" width="225"] Gilliam Elliott, of the Medical Tourism Association, versed seniors on the advantages and benefits of travel abroad at the annual AARP convention, in Las Vegas.[/caption] With a little bit of planning and some caution, senior citizens and AARP members learned they could...